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Contact Us

Our customer care team are experiencing higher call volumes than usual, so there may be delays when you contact us by phone. As an alternative, we kindly ask that where possible you make use of our live chat service or email us using the form below.

Live Chat
Monday to Saturday: 9:00am to 6:00pm
You may be able to find the answer to your query by visiting the frequently asked questions section here.
Track your order
If you don't have an account with us, don't worry! You can view the status of your order here.
Press Enquiries
To contact our Press Team
email PR@Phase-Eight.co.uk
Call us
(+44) 020 8877 4001
Monday-Friday: 9am-3pm
Saturday & Sunday: Closed
Email us
*Required fields
We aim to reply to your email within 12 working days. Please allow up to 24 hours during busy sale periods
Track your order
If you don't have an account with us, don't worry! You can view the status of your order here.
Press Enquiries
To contact our Press Team
email PR@Phase-Eight.co.uk
Call us
(+44) 020 8877 4001
Monday-Friday: 9am-3pm
Saturday & Sunday: Closed